Pharma sales reps and physician relationships have changed, with most now using a hybrid digital and in-person model (Shutterstock)

Will the doc­tor see you now? Phar­ma sales reps jug­gle dig­i­tal and in-per­son calls amid docs’ se­lec­tive­ness

Phar­ma sales rep ac­cess is soar­ing these days, but there’s a catch. It’s not flip­ping back to pre-pan­dem­ic, tra­di­tion­al in-per­son ac­cess, but rather a new hy­brid mod­el of dig­i­tal plus face-to-face in­ter­ac­tions, ac­cord­ing to Vee­va’s lat­est quar­ter­ly physi­cian in­sight re­port.

On av­er­age, ac­cess to health­care pro­fes­sion­als is hov­er­ing around 60%, with some spe­cial­ties such as on­col­o­gy near­ing 80%. The caveat though is that ac­cess is a com­bined dig­i­tal and in-per­son sta­tis­tic with more than half of the doc­tors of­fer­ing ac­cess choos­ing both meth­ods.

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