Headspace will add more mental-health services to its consumer business, going against trend
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Headspace, best known for its app that guides people through meditation, now wants to help more of its customers get mental health coaching.
The Santa Monica, CA-based is making the push into mental health at a time when many other direct-to-consumer mental health businesses have struggled. Over the past few years, companies like Teladoc’s BetterHelp and Talkspace, which both offer therapy, have cited rising customer acquisition costs as a challenge to growing their businesses. And in January, outgoing CEO Russell Glass told Endpoints News that Headspace’s consumer business “hasn’t really grown,” while its business selling to employers has.
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