
Speaking of the future: Amazon Alexa and the voice-enabled app market for pharma and healthcare
Worried about that cough or wondering what different medications can be taken at the same time? Just ask Alexa. That’s what more and more people are doing as voice assistant uptake continues with healthcare use especially on the rise.
Voice assistants for healthcare jumped from just 7.5% of US adults using them two years ago to 21% in 2021, according to recent Voicebot research, and shakes out to more than 54 million people. The boost was likely aided by the Covid-19 pandemic when consumers turned to Amazon Alexa and Google Assistant for answers at home – while at the same time, health and pharma companies were rolling out new voice solutions advancing AI initiatives. Amazon’s Alexa voice assistant and Echo is by far the leading platform in 70% of homes that use smart speakers.
Unlock this article instantly by becoming a free subscriber.
You’ll get access to free articles each month, plus you can customize what newsletters get delivered to your inbox each week, including breaking news.