Zocdoc’s CEO shares how the 16-year-old company weathered Covid-19, and why some startup ideas fail
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The pandemic was a make-or-break moment for Zocdoc and its business, helping patients book doctor appointments.
The 16-year-old New York company in 2020 had just finished changing its business model from charging a subscription fee to providers who used its service to charging on a per-booking basis. When in-person appointments paused in the spring of 2020, Zocdoc was hit hard. CEO Oliver Kharraz told Endpoints News in an October interview that revenues in those first few weeks of the pandemic dropped by 70-90%.
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