Rise in con­sumer con­ve­nience dis­rupts tra­di­tion­al phar­ma-to-physi­cian mar­ket­ing, ZS re­search finds

Most peo­ple don’t like go­ing to the doc­tor — so they just don’t. In the US, 44% of peo­ple on­ly go to the doc­tor when they’re sick, ac­cord­ing to ZS’ lat­est re­search.

Forty-five per­cent of Amer­i­cans skip reg­u­lar health screen­ings and 30% don’t even have a pri­ma­ry care physi­cian. Mean­while, a ma­jor­i­ty ad­mit they con­sult “Dr. Google” be­fore an ac­tu­al doc­tor. While that all may sound like a physi­cian’s of­fice prob­lem, it’s ac­tu­al­ly a sig­nal that the en­tire in­dus­try, in­clud­ing phar­ma, will need to make changes, said ZS man­ag­ing part­ner Maria Whit­man.

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